779bd Privacy Policy — How We Handle Your Data

779bd ("the Platform", "we", "us", "our") is committed to protecting the personal data of all users who register and interact with the 779bd platform at 779bd.bet. This Privacy Policy describes what personal information we collect from you, how we use and store it, with whom we may share it, and what rights you have in relation to your personal data. This policy applies to all users of the 779bd website, including visitors, registered account holders, and former account holders whose data is retained in accordance with our legal obligations.

By registering an account with 779bd or by continuing to use the 779bd platform after this policy has been updated, you acknowledge that you have read and understood the practices described in this Privacy Policy. If you do not agree with any aspect of this policy, please discontinue use of the platform. This Privacy Policy should be read alongside our Terms and Conditions, which govern the overall relationship between you and 779bd.

779bd collects personal data from you in several ways: directly when you register an account or make a transaction; automatically when you navigate the platform; and from third parties such as payment processors who confirm transaction details. The categories of personal data we collect, the specific data points within each category, and the reason for collection are set out in the table below.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data. Where we collect date of birth, this is used solely for age verification purposes to confirm eligibility to use the 779bd platform, and is stored securely in encrypted form.

779bd uses the personal data we collect for the following purposes. We rely on different legal bases for processing depending on the purpose, as explained in the next section. We do not use your personal data for any purpose not listed below without first obtaining your explicit consent.

779bd processes your personal data on the following legal bases: (a) Contract performance — processing necessary to deliver the services you have contracted with us for, including account management, payment processing, game delivery, and customer support; (b) Legal obligation — processing required to comply with applicable laws and regulatory requirements, including AML obligations, age verification requirements, and responses to lawful authority requests; (c) Legitimate interests — processing for fraud prevention, platform security, and aggregate analytics, where our legitimate interests in operating a secure and compliant platform are not outweighed by your rights and interests; (d) Consent — processing for optional marketing communications, where you have expressly opted in to receive such communications.

Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. To withdraw consent for marketing communications, contact the 779bd support team via live chat or email at [email protected].

779bd does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share your personal data only in the limited circumstances set out below, and only to the extent necessary for the stated purpose.

779bd processes payment data in order to facilitate deposits and withdrawals in Bangladeshi Taka. When you make a deposit using bKash, Nagad, Rocket, or Upay, your mobile wallet number is collected and stored as a payment method identifier linked to your account. This identifier is used to verify ownership of the payment method during withdrawals and to prevent third-party payment fraud. Full wallet credentials (PINs, passwords) are never collected or stored by 779bd — all mobile wallet authentication takes place entirely within your wallet provider's own interface.

When you make a deposit using a Visa or Mastercard, only the last four digits of the card number, the card expiry date, and the cardholder name are stored by 779bd as a payment method identifier. Full card numbers and CVV codes are never stored on 779bd servers. Card payment processing is handled by PCI-DSS compliant payment gateway partners. 779bd uses the stored payment method identifiers solely to verify that withdrawal requests are directed to a payment method previously used to deposit on the same account, in accordance with our anti-money laundering obligations.

779bd uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies: (a) Strictly necessary cookies — essential for the platform to function, including session authentication cookies that keep you logged in during a session and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality; (b) Analytics cookies — used to collect aggregate, anonymised data about how users navigate the platform, which pages are visited most frequently, and where users encounter errors. This data helps us improve platform performance; (c) Preference cookies — used to remember your settings such as language preference and responsible gaming tool configurations between sessions.

You can manage or disable non-essential cookies through your browser's settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the 779bd platform — for example, disabling session cookies will prevent you from staying logged in. 779bd does not use third-party advertising cookies or behavioural tracking cookies for targeted advertising purposes.

779bd retains your personal data for as long as your account remains active and for a period after account closure as required by applicable law and our internal compliance policies. The general retention periods we apply are as follows: identity and KYC verification data is retained for a minimum of five years from the date of account closure, in accordance with anti-money laundering regulatory requirements; financial transaction records are retained for a minimum of five years from the date of the transaction; account activity logs and session data are retained for up to two years from the date of the activity; marketing consent records are retained for as long as the consent remains active plus two years thereafter.

Where personal data is no longer required for any active purpose and no legal retention obligation applies, 779bd will delete or anonymise that data in a secure manner. If you request deletion of your account data, we will action your request within 30 days, subject to any applicable legal retention obligation that prevents us from deleting specific data categories within that period. We will inform you clearly which data we are able to delete immediately and which data must be retained for regulatory reasons.

As a user of the 779bd platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the 779bd support team via live chat or by email at [email protected]. We will respond to all verified requests within 30 days. We may need to verify your identity before processing a rights request to ensure we are not disclosing or modifying data in response to an unauthorised request.

779bd will not charge a fee for processing rights requests under normal circumstances. We reserve the right to charge a reasonable administrative fee or decline to act on requests that are manifestly unfounded or excessive. All rights requests are handled confidentially by the 779bd support team and will be responded to within 30 days of receipt of the verified request.

779bd implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include: SSL/TLS encryption for all data transmitted between your browser and the 779bd platform; encryption of sensitive data fields at rest in our database; access controls that restrict internal access to personal data to authorised personnel only, on a need-to-know basis; regular security assessments of platform infrastructure; and monitoring systems that detect and alert on unusual access patterns or potential intrusions.

Despite these measures, no internet-based platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 779bd will notify you without undue delay in accordance with applicable notification obligations. If you become aware of any actual or suspected unauthorised access to your 779bd account, please contact the support team immediately via live chat so that we can take protective action.

The 779bd platform is strictly for users aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step during account registration, and accounts found to have been opened by individuals under 21 will be immediately closed and all associated personal data deleted, except to the extent that retention is required for legal or regulatory purposes. If you believe that a minor may have registered an account on the 779bd platform, please contact the support team immediately via live chat so that we can investigate and take appropriate action.

779bd reserves the right to update or amend this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Where changes are material — meaning they significantly affect how your data is collected, used, or shared — we will take reasonable steps to notify registered users via the account dashboard notification system or by email. Your continued use of the 779bd platform after an updated Privacy Policy has been posted constitutes your acceptance of the updated policy. We recommend that you review this page periodically to stay informed of how 779bd handles your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 779bd handles your personal data, please contact our support team via the live chat function available on the platform. Our support team is available 24 hours a day, seven days a week. For written privacy-related correspondence, you may also contact us by email at [email protected]. Please note this email address is displayed as plain text and is not a clickable link. We aim to respond to all privacy-related enquiries within five business days.